How technology will transform shopping in 2023, beyond

The article also highlights the growing popularity of "buy online, pick up in-store" (BOPIS) services, which allow customers to make purchases online and then collect their items at a physical store location. BOPIS has become increasingly popular due to its convenience and speed, as customers can avoid shipping fees and wait times. Retailers are expected to continue investing in BOPIS technology to enhance the customer experience and streamline the process. In the future, BOPIS may become even more seamless and integrated with other shopping technologies, such as AR and AI.

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Post-Pandemic Trends In Consumer Behavior: What Small Businesses Need To Know

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Hit on consumer wallets calls for retail rethink, says Manhattan Associates