When a brand increases its presence in one channel like DTC, it doesn't necessarily mean overall revenue will grow proportionally. In fact, beyond a certain point, growth in one channel actively cannibalizes revenue from another. This creates the "Omnichannel Paradox" – the counterintuitive reality that maximizing a seemingly more profitable channel can decrease total revenue.

When shoppers see, touch, and experience products in their local community, it creates trust and drives immediate purchasing decisions. Local retail acts as a vital connection point between the digital and physical worlds, effectively converting online browsing into offline buying. Moreover, local presence fosters stronger brand recall, enhances credibility, and supports community-driven consumer loyalty, laying a solid foundation for long-term growth.

Through a new integration with Locally, Saxx is bringing real-time inventory visibility to their website, allowing customers to quickly locate and purchase products at retailers near them. Whether you’re looking for the latest DropTemp™ cooling briefs or need to stock up on your everyday essentials, Saxx is making the shopping experience seamless—online and in-store.

Scott Sports USA has launched a click-and-collect sales channel integrated with Locally, enabling customers to browse and purchase Scott bikes online and pick them up at their chosen local bike retailer. Rob Aguero, Scott Sports’ USA sales director, emphasized the crucial role of local bike dealers in the cycling community and the importance of supporting them through this initiative.

Locally’s Retail Campaign Studio connects online shoppers to nearby in-stock products through geo-targeted, trackable ads. This tool boosts conversions by directing consumers to local retailers for in-store pickup, delivery, or shipping, strengthening brand-retailer relationships and driving local sales.

Why are brands that are doubling down on direct sales losing across all channels to brands that are doubling down on wholesale and local retail? The answer has to do with how shoppers become familiar with and gain affinity toward brands. In this post we explore the multi-channel funnels of online-to-offline and offline-to-online.

Woodland, WA – G. Loomis, a prominent name in the fishing tackle industry, is pleased to announce the launch of a new direct-to-consumer (D2C) channel for its distinguished range of fly fishing rods. This initiative aims to enhance the shopping experience for fly anglers while creating new opportunities for product research and sales. By adopting this approach, G. Loomis is dedicated to continuously developing closer customer connections. 

Seamless shopping journeys aren’t optional – brands and retailers must collaborate to merge online convenience with in-store connection, meeting the evolving expectations of modern consumers.

The 2024 Bicycle Consumer Report provides valuable insights that align closely with Locally’s services, particularly in bridging the gap between online product research and in-store purchases.

Scott Sports, a leader in innovation for outdoor sports equipment, is bridging the gap between online research and in-store shopping by partnering with Locally. With a commitment to supporting local retailers and enhancing the customer experience, Scott Sports is now leveraging Locally’s Store Locator and Product Locator tools to guide shoppers from digital discovery to nearby purchases.

YETI, renowned for premium outdoor products, has forged a decade-long partnership with Locally to enhance its local shopping experience and support its dealer network. Initially focused on wholesale expansion, YETI adopted Locally’s tools, including Store and Product Locators, to bridge the gap between online and offline retail, ensuring customers can easily find their products nearby.

Locally is thrilled to announce its partnership with the European Outdoor Group (EOG), a trade association dedicated to supporting the outdoor industry in Europe. This collaboration marks a significant step in Locally’s mission to connect shoppers with nearby retailers and drive more foot traffic to local stores. By joining EOG, Locally aims to better support European brands and retailers through tailored tools and strategies that encourage shoppers to choose click-and-collect solutions.

Trek Case Study is Now Available

Trek Bicycle, a global leader in the cycling industry, has partnered with Locally to facilitate its vision of the ultimate, seamless, omnichannel shopping experience; Trek Consumer Choice.

This collaboration integrates Trek’s online presence with its extensive network of local retailers, ensuring customers can easily find and purchase Trek products both online and in-store.

Online AND Offline, Direct AND Independent, Digital AND Physical all at once.

For avid skiers and snowboarders, there’s nothing worse than needing gear mid-trip and not knowing where to find it. Whether it’s upgrading to a warmer jacket or replacing a forgotten pair of gloves, 686.com has taken this challenge head-on by leaning into local shopping. Through Locally’s Product Locator, 686 is connecting travelers and skiers with nearby retailers that stock their sought-after products—making mountain-side shopping a breeze.

In the ever-evolving outdoor gear market, Klymit has carved a name for itself by blending innovation with user-focused design. As part of the Gathr Outdoors family, Klymit is championing a new era of consumer engagement—one that marries the convenience of online shopping with the support of local retailers. Their partnership with Locally is at the heart of this strategy, showcasing how cutting-edge tools like the Locally Store Locator and Product Locator are reshaping the shopping experience.

Since its founding, Vibe Kayaks has been all about creating high-quality kayaks and outdoor gear that empower enthusiasts to connect with nature.

To further that mission, Vibe has partnered with Locally to implement advanced Store Locator and Product Locator tools on their website, ensuring their customers can find and purchase Vibe products from local retailers with ease.

Broan-NuTone has long been a trusted name in home ventilation, lighting, and air quality solutions. Now, they’re taking this commitment to the next level by implementing Locally’s Store Locator and Product Locator on their website. These tools make it easier than ever for customers to find Broan-NuTone products at nearby retailers, ensuring a smooth shopping experience that bridges the gap between online browsing and in-store purchasing.

We started Locally 10+ years ago to give local stores presence in a world of increasingly-connected shoppers who do most of their product research online.

The goal was never to disrupt DTC efforts that brands had just started to undertake. We had always seen brand-direct and local wholesale as complimentary; understanding that optimizing one was the best opportunity to optimize the other.

As a brand that thrives on innovation and performance, GASGAS has taken a bold step in aligning its online and offline shopping experience. By integrating Locally’s Store Locator and Product Locator, GASGAS ensures its adventurous customers can effortlessly find their next ride and gear, whether browsing online or heading to a nearby store.

In today’s fast-paced digital age, shoppers often start their buying journey online before visiting a store to make a purchase. This blend of online research and in-person shopping is precisely where ARB USA, a leader in high-quality 4x4 accessories, has partnered with Locally to bridge the gap between digital and physical retail. By employing Locally’s Store Locator and Product Locator tools, ARB USA ensures that their customers can seamlessly find and purchase their products from nearby retailers.